CSP Survey: L2 Business Services and 5G xHaul

What technologies and networking requirements will be needed to power enterprise services post-pandemic?

To gain insight into the new normal for today’s communications services, we surveyed 100 executives around the world.

The results gave us a clear indication of the pulse of the telecoms and access solutions market post-COVID-19.
1 Gbit connectivity is no longer enough to sustain business needs, and in terms of buying criteria, quality of service matters far more to today’s CSPs than traditional differentiators such as price point. If carriers want to succeed – they must find new ways shorten time to cash and gain greater visibility and control over their customer experience.

Looking for the true voice of the carrier in 2021? Let this report be your guide.


What's in the report?

  • Customer required speeds, 2020/2021
  • Ethernet access device buying criteria
  • Top EAD use cases
  • 100G availability for L2 business services
  • Root causes of service calls
  • Typical time-to-cash
  • Top challenges delivering L2 business services
  • Key attributes of new business services
  • Cell site gateway (CSG) selection criteria for 4G/5G  Top challenges delivering 5G xHaul wholesale service 

Download the Report